Frequently asked questions

Before the treatment

What are contradictions for Eyebrow services?

- You are under the age of 18
- You are an insulin-dependent diabetic
- You are pregnant
- You have glaucoma or taking blood-thinning medicines e.g. Apixaban (Eliquis), Dabigatran (Pradaxa), Edoxaban (Savaysa), Fondaparinux (Arixtra), Heparin (Fragmin, Innohep, and Lovenox), Rivaroxaban (Xarelto), Warfarin (Coumadin, Jantoven)
- You have skin diseases such as psoriasis/ eczema/dermatitis, keratosis pilaris, chronic acne, sevear rosacea on treatments area
- You have hemophilia
- You have healing disorders or uncontrolled high blood pressure
- You are or have been on any skin medication such as Accutane or steroids in the past 12 months
- You have active cancer
- You are undergoing radiotherapy or chemotherapy
- You have epilepsy
- You have a pacemaker or major heart problems
- You had Botox in the past two weeks around the treatment area
- You are prone to keloids
- You have a history of fainting or seizure
- You are taking acutaine medication

Do I need a consultation?

If you are a new client, prior to booking any services, we recommend having a consultation with us so we can evaluate your health & medical background to make sure you are the right candidate for the selected treatment and help you to choose the right treatment that is the best for you.

For your convenience and to save more of your valuable time, we provide you an online consultation platform, which you can answer the questioner and submit the form so we can check and evaluate your request and guide you for the further steps.

Also if you prefer to visit us in person, feel free to request your complimentary consultation from the appointments section and we will be happy to visit you soon.

How painful are these treatments?

Pain during the treatment is relative. Scared clients usually feel stronger pain, while the other clients compare such pain with the feel when plucking out their eyebrows. In addition, with women, they report an increased sensitivity to pain during their menstrual cycle, so it is not recommended to do the treatment while ladies have their period.

However we use different types of topical anesthetics, in the form of cream or liquid, to completely eliminate the pain during the treatment.

How do I know which transformation to choose?

Base on your answers to the questionnaire on the consultation session, and the type of your skin as well as realistic eyebrows expectation we will help you to choose the best treatment that suits your needs better.

How to be prepared for my treatments?

The skin should not be burnt, nor in recovery or regeneration process.

The following treatments are not recommended 30 days before the treatment:

- Botox and fillers on the forehead area
- Fruit or lactic acids OR use of Vitamin A/Retinol products on the forehead area
- Laser treatments on the forehead area
- Chemical peel all over the face
- Exposure to strong sunlight or tanning (pigment won’t heal nicely on sunburned skin)

The following treatments are not recommended 14 days before the treatment:

- Tweezing, waxing, shaving, threading or tinting brows two weeks before the procedure
Lashes enhancement

The following are not recommended 24 hours before the treatment:

- Coffee or Alcohol or food and drinks containing caffeine. This will thin your blood and increase the chance of bleeding during the treatment. Bleeding can cause lack of pigment retention and poor result.
- Taking any types of pain killers before the appointment.

Wash your hair & scalp the night before the treatment (not the day of) and make sure you don’t apply any oil on your hair. Scalp and hair must be clean and free of oils or hair products. you won’t be able to take a direct shower immediately after the treatment. taking a bath is okay. we recommend you to book a professional hair wash & styling appointment and get your hair done at a hair salon for the first few days to avoid getting your freshly done brows wet.

No workout or gym before the treatment and for seven days after.

Excess sweating will cause the pigment to fall off & scabs premature and affect the final result of your brow transformation.

You can come to an appointment with full makeup or without. Please have this in mind that your pictures will be taken or we may record a video. You can inform the technician if you prefer not to share a picture of your full face.

Frequently asked questions

After the treatment

How is the healing process?

The pigmented area typically exhibits a dark appearance during the initial 5 to 7 days after the procedure. It is important to note that strokes or pigment may experience a reduction in intensity of up to 40% during this period. If the pigment appears excessively dark, it is strongly advised against attempting self-fading or removal. Instead, exercising patience for a period of 7-10 days is recommended, allowing for natural fading.

We emphasize the necessity of placing trust in the healing process. Individuals with upcoming significant events should consider the healing timeline, as it is not possible to accelerate or expedite this process. Allowing the body to heal naturally is strongly advised.

On average, the healing duration for brows is typically 7-12 days. Within this timeframe, any initial redness will gradually fade, along with the gradual disappearance of dead skin, dark pigment buildup, and scabbing. The initial darkness of the eyebrows will progressively lighten. Over the course of approximately 21 days, the color will continue to lighten until it fully sets in.

What to expect after my brow transformation?

Your eyebrows will go through several phases during the healing cycle.

Days 1 - 4

The pigment will appear very sharp and dark. This is because the pigment oxidizes with the oxygen in the air and simply gets darker, no matter how light was the initial pigment, this process is unavoidable. The color of the pigment will soften gradually. Do not be alarmed if you see some pigment on the cotton swab when you follow the aftercare as this is excess pigment and/or body fluid that is naturally exiting your skin.

Days 5 - 7

Once the healing of the skin starts taking place, it will look like dandruff flakes or dry skin. This might give you the impression that the pigment is fading too quickly, however, this is just superficial color and dry skin being naturally removed from your eyebrows.

Days 8 - 12

Your brows may look as though the pigment has completely faded - do not panic - take a deep breath and trust the process.

Days 14 - 28

Your brows may still look a little patchy or uneven, but the pigment will start to “reappear” as the pigment settles and the healing continues. You may get your touch-up/ perfecting procedure done to allow for complete healing of the brows. Touch up must be booked 4-10 week after the initial session. NO SOONER than 4 weeks or Not later than 10 weeks.

What aftercare should I follow?

Day 1 (day of treatment)

30 mins After treatment, gently clean the area with a wipe (you will receive the wipes and the aftercare cream) Repeat this step 5 times today every 1.5 - 2 hrs to avoid build-up of blood/lymph on the area.

Day 2

Gently clean the area with a wipe 3 times today (morning - afternoon - evening) to avoid build-up of blood/lymph on the area.

Days 3-5

Don't do anything to your brow.

Days 6 - 10 or until all scabs fall off

Using a cotton swab, you may apply a very small amount of ointment to brows (very small amount-like half the size of a grain of rice for both brows.) This is just to add a small amount of moisture – brows should not appear greasy, glossy or shiny, if they do, you used too much.

Do not use aggressive movement/ manipulation of the skin- be gentle. Make sure your hands are clean before touching your brows. Do not pick scabs off brows while they are healing.

How to take care of my newly done brows?

Allowing any water or moisture to touch the brows! No shower stream over brows. Wash face carefully with a washcloth or cleansing wipes, avoid brow area. if you need to wash your hair, we recommend to visit a hair salon for shampoo & style appointment or using dry shampoo to clean your hair. you can take a bath but please no water directly on your brows for 10 days post-treatment.

Avoid for 10 days post treatment

- Sweating
- Exercising
- Practicing sports
- Swimming
- Hot sauna, hot bath, or Jacuzzi
- Sun tanning or salon tanning
- Any laser or chemical treatments or peelings, and/ or any creams containing Retin-A or Glycolic Acid on the face or neck
- Picking, peeling or scratching of the brow area. You will cause scarring of the area or removal of the pigment if you pick or peel scabs prematurely.
- Performing tasks related to heavy household cleaning such as garage or basement cleaning where there is a lot of airborne debris - now is not the time!
- Touching of the eyebrow area except for when cleaning and applying the post-care with a cotton swab
- Do not use any cleansers or facial products of any kind, over the brow area for at least 10 days.
- Absolutely do not use any ointments, antibiotic creams or gels, or vitamin creams over the brow area - it will draw out the pigment. (you should only use the cream that we provide you on the day of your appointment)

Please note: Itching and flaking may appear during the first seven days post-procedure. However, experience has shown that by following these after-care instructions, these symptoms may quickly disappear. Touch-ups and/or correction of the shape-design is recommended only after 4-10 weeks. Please make sure to book your complimentary touch up ASAP!

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